The second-hand marketplace Shoppers Voice Anger Regarding Sizing Changes
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for women's and children's garments failing to inform all users about the change.
Online Platforms Backlash
Many shoppers and sellers are posting online stating that platform listings now display a different size category than originally posted as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
They have suggested members to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Updates
Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
A different user, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million members, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods following member complaints.
